Standard Staff Spotlight: Bill Holder And Kim Merritt

You know how the saying goes….a company is only as great as its employees. Standard Heating, Cooling, & Plumbing has served Birmingham, AL, and surrounding areas for over 80 years. We owe much of our success to the wonderful people who have dedicated themselves to the company.

Bill Holder and Kim Merritt are two individuals who have significantly impacted the success at Standard and are certainly experts in the HVAC industry. We sat down with them to learn more about what they do, their experience with Standard, and more!

Our Conversation with Kim:

How long have you been at Standard? 16 great years!
What are your primary duties? I manage the daily operation of the service department (HVAC & Plumbing)
What do you enjoy most about your job? I like working with our team to help ensure they have the tools to succeed and deliver excellent service to our customers.
What do you enjoy doing when you are not working? I enjoy traveling, doing estate sales, and planning events for my church, friends, and family.

Our Conversation with Bill:

How long have you worked at Standard? I have been at Standard for 42 ½ years.
What is your most notable accomplishment at Standard? Working my way up from an Apprentice to Lead Install Tech, to Supervisor, to Comfort Specialist, to Sales/Install/Marketing Manager.
What do you plan to do in retirement? My wife of 40 years and I live on Lake Logan Martin, and we love to fish, so there will be lots of fishing and traveling in the future. As well as just relaxing in our home with our two Basset Hounds and our kitties. I also hope to do some volunteer work around our hometown of Pell City.

Kim and Bill, we can’t thank you enough for all that you do here at Standard. Your hard work, dedication, and morale do not go unnoticed.

Our team would love for you to be our next customer! Call us at (205) 386-4001 or schedule your appointment online.

Customer Reviews

He was very professional and nice. He explained what was wrong and what he did to resolve the problem. He also followed up with some things not to do. I appreciate all that he did.

Lakisha L.

Stuart was prompt, professional, courteous, and very efficient. He serviced my HVAC units in a timely fashion. Having just moved in a few months ago getting all my questions answered and the units thoroughly checked by a professional was paramount. Great job Stuart. Thank you.

Jim T.

Dawson is polite, courteous, and kind. He was a complete joy to have in the house and you guys should be thrilled to have him as an employee. Top-notch!!

Charles V.

I’ve had to call Standard 3 times in the last month for HVAC and plumbing issues. Everyone I’ve interacted with has been so great, especially our new plumber friend, Brad Casey! I will be using this company exclusively, from now on! 🤘

Jennifer M.

I used Standard to install a new gas water heater today. Baron was the tech and he clearly explained all the activities he would perform in presenting the cost estimate. Then the installation was performed efficiently and neatly. Well done.

C. H.

Always get great service! Billy was so nice and professional. He was also super knowledgeable and diagnosed the problem almost immediately. Love that he already had info about my system from having Standard service previously ( I know nothing). Issues were fixed rapidly and my house is cool again! Thank you!

Katy L.

Our AC went out last week and they came within two days (hottest week so far this year of course!). Billy figured out the compressor issue in about 15 minutes and had us up and repaired it by the afternoon. Not the cheapest but you get what you pay for.

Richard L.

The entire process of installing my system and the recent maintenance has been professional and so helpful. Daniel came this week and he took care of my equipment but he helped me get it online so I can check it and control it away from the house. So appreciate his help!

Nola S.

The company will call you that day and let you know the technician is on his way. The technician was very professional and was on time. The technician will let you know if you are having any issues with your equipment. The technicians are very knowledgeable.

Ruby B.

Standard Heating, Cooling & Plumbing takes Care of all our Heating, Cooling and Plumbing needs. All of their service workers are professional in every way. They arrive on time, know their work, and complete it as quickly as anyone possibly can. We highly recommend them.☺️

Standard Staff Spotlight: Bill Holder And Kim Merritt